Should: Recommended in official guidance, such as the DfE's. Not a legal requirement in itself.Joint Council for Qualifications (JCQ), the exam boards' rules for exam centres

Exam internal appeals procedure: what to publish on your school website

If your school runs public exams, this is the internal appeals procedure for candidates who disagree with a decision about a re-check, review or appeal.

Check this on my website

Who it applies to

Published on
The school's own website
School type
Academies and maintained schools
School stage
Secondary and all-through
Does not apply to
No school types are excluded

When it's due

Keep it up to date

There's no fixed date. Update it whenever something changes.

What's needed

Publish the exam internal appeals procedure on the exams page on your website, or say there how candidates and parents can ask for a copy.

What it must contain

1 part
  • Says the internal appeals procedure is available and brought to candidates and parentsMust: Required by law, statutory guidance or the academy's funding agreement.

What the official sources say

Set out in 1 official source:

JCQ General Regulations for Approved Centres 2026-27

Version 2026-09-16

  • have available for inspection purposes and draw to the attention of candidates and their parents/carers a written internal appeals procedure to manage disputes when a candidate disagrees with a centre decision not to support an application for a clerical re-check, a review of marking, a review of moderation or an appeal;

    Should: Recommended in official guidance, such as the DfE's. Not a legal requirement in itself.§ Section 5, paragraph 5.13(i) (Post-results services and appeals), page 24

Questions schools ask

Do schools have to publish their exam internal appeals procedure?

For academies and maintained schools, it's recommended in official guidance, but isn't a legal requirement in itself.

What does the internal appeals procedure need to cover?

Says the internal appeals procedure is available and brought to candidates and parents.

When do we need to update our exam appeals procedure?

Keep it up to date. There's no fixed date. Update it whenever something changes.

Where does the requirement for the exam internal appeals procedure come from?

It is set out in JCQ General Regulations for Approved Centres 2026-27.

Recent changes to the official guidance

The official sources for this requirement don't publish dated change notes. We check them for changes ourselves.

We last checked these sources on 21 September 2026.

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The DfE updates what schools must publish most years. We'll tell you what changed.

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Official sources last checked 21 September 2026 · register version 1.0.4