Exam information for candidates: what to publish on your school website
If your school runs public exams, your website needs information for candidates on access arrangements, appeals, re-checks and reviews of marking, including the JCQ documents.
Check this on my websiteWho it applies to
- Published on
- The school's own website
- School type
- Academies and maintained schools
- School stage
- Secondary, all-through and middle
- Does not apply to
- No school types are excluded
When it's due
Keep it up to date
There's no fixed date. Update it whenever something changes.
What's needed
Publish exam information for candidates on the exams page on your website, including the JCQ information for candidates documents, your internal appeals procedure, access arrangements and post-results services.
What it must contain
10 parts- Says its procedures are made widely available to every candidateMust: Required by law, statutory guidance or the academy's funding agreement.
- Says there is a written internal appeals procedure for candidates who disagree with a decisionMust: Required by law, statutory guidance or the academy's funding agreement.
- Says the written complaints policy covers general complaints about the centreMust: Required by law, statutory guidance or the academy's funding agreement.
- Says what access arrangements, special consideration and post-results services are availableMust: Required by law, statutory guidance or the academy's funding agreement.
- Says post-results service requests must be made through the centreMust: Required by law, statutory guidance or the academy's funding agreement.
- Says private candidates can request access to scripts, re-checks and reviews of marking directlyMust: Required by law, statutory guidance or the academy's funding agreement.
- Publishes the JCQ information for candidates documentsMust: Required by law, statutory guidance or the academy's funding agreement.
- Says candidates are told their data has been transferred to the awarding bodiesMust: Required by law, statutory guidance or the academy's funding agreement.
- Says candidates are told the awarding body may use their submitted materialsMust: Required by law, statutory guidance or the academy's funding agreement.
- Says candidates are told their centre-assessed marks and can request a reviewMust: Required by law, statutory guidance or the academy's funding agreement.
What the official sources say
Set out in 1 official source:
JCQ General Regulations for Approved Centres 2026-27
have in place written procedures for how it will deal with candidates’ requests for access to scripts, clerical re-checks, reviews of marking, reviews of moderation and appeals to the awarding bodies. Details of these procedures must be made widely available and accessible to all candidates. Candidates must be made aware of the arrangements for post-results services prior to the issue of results;
Must: Required by law, statutory guidance or the academy's funding agreement.§ Section 5, paragraph 5.13(a) (Post-results services and appeals), page 24
have available for inspection purposes and draw to the attention of candidates and their parents/carers a written internal appeals procedure to manage disputes when a candidate disagrees with a centre decision not to support an application for a clerical re-check, a review of marking, a review of moderation or an appeal;
Must: Required by law, statutory guidance or the academy's funding agreement.§ Section 5, paragraph 5.13(i) (Post-results services and appeals), page 24
Show 10 more from this source
ensure that all internal candidates are made aware that all post-results service requests must be made through the centre;
Must: Required by law, statutory guidance or the academy's funding agreement.§ Section 5, paragraph 5.13(c), page 24
Centres must provide appropriate support and information to parents and candidates, including private candidates, where required. This would include, for example, information about access arrangements, special consideration and post-results services.
Must: Required by law, statutory guidance or the academy's funding agreement.§ Section 3, paragraph 3.39 (Communication), page 12
It is the responsibility of centres to ensure that candidates are made aware of this and consent sought, where required.
Must: Required by law, statutory guidance or the academy's funding agreement.§ Section 6, paragraph 6.3, page 26
draw to the attention of candidates and their parents/carers: their written complaints policy, which will cover general complaints regarding the centre’s delivery or administration of a qualification; and their written internal appeals procedure which will cover appeals regarding internal assessment decisions, access to post-results services and appeals, and centre decisions relating to access arrangements and special consideration.
Must: Required by law, statutory guidance or the academy's funding agreement.§ Section 5, paragraph 5.8(e) (Candidate information), page 22
have in place and be available for inspection purposes, a written internal appeals procedure relating to internal assessment decisions and to ensure that details of this procedure are communicated, made widely available and accessible to all candidates;
Must: Required by law, statutory guidance or the academy's funding agreement.§ Section 5, paragraph 5.7(h) (Centre-assessed work), page 22
ensure that all private candidates are made aware that requests for access to scripts, clerical re-checks and reviews of marking can be made directly through the relevant awarding body;
Must: Required by law, statutory guidance or the academy's funding agreement.§ Section 5, paragraph 5.13(d), page 24
ensure that the JCQ Information for candidates documents AI (Artificial Intelligence and assessments), coursework, non-examination assessments, on-screen examinations, social media and written examinations and awarding body privacy notices are distributed to all candidates, whether electronically or in hard copy format, prior to assessments and/or examinations taking place.
Must: Required by law, statutory guidance or the academy's funding agreement.§ Section 5, paragraph 5.8(c) (Candidate information), page 22
ensure that all candidate data, where required by the awarding body, has been supplied within the terms of the General Data Protection Regulation, the Data Protection Act 2018 and the Freedom of Information Act 2000, and that candidates have been properly informed that this data has been transferred to the awarding bodies (see section 6 for more information);
Must: Required by law, statutory guidance or the academy's funding agreement.§ Section 5, paragraph 5.8(d) (Candidate information), page 22
Each centre must ensure that candidates are informed that, by submitting Student Materials for assessment, the awarding body is entitled to use those Student Materials to the extent necessary to give effect to the assessment, qualification and regulatory framework, as set out below.
Must: Required by law, statutory guidance or the academy's funding agreement.§ Section 6, paragraph 6.16 (Student Materials), page 27
before submitting marks to the awarding body, inform candidates of their centre-assessed marks and allow a candidate to request a review of the centre’s marking;
Must: Required by law, statutory guidance or the academy's funding agreement.§ Section 5, paragraph 5.7(d) (Centre-assessed work), page 21
Questions schools ask
Do schools have to publish exam information for candidates?
Academies and maintained schools must.
What does exam information for candidates need to include?
Says its procedures are made widely available to every candidate; Says there is a written internal appeals procedure for candidates who disagree with a decision; Says the written complaints policy covers general complaints about the centre; Says what access arrangements, special consideration and post-results services are available; Says post-results service requests must be made through the centre; Says private candidates can request access to scripts, re-checks and reviews of marking directly; and 4 more parts listed above.
When do we need to update our exam information?
Keep it up to date. There's no fixed date. Update it whenever something changes.
Where does the requirement for the exam information for candidates come from?
It is set out in JCQ General Regulations for Approved Centres 2026-27.
Recent changes to the official guidance
The official sources for this requirement don't publish dated change notes. We check them for changes ourselves.
We last checked these sources on 21 September 2026.
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Official sources last checked 21 September 2026 · register version 1.0.4