ShouldJoint Council for Qualifications (JCQ), the exam boards' rules for exam centres

Exam internal appeals procedure

A written internal appeals procedure for when a candidate disagrees with the exam centre's decision not to support a re-check, review or appeal. Secondary and all-through schools should bring it to candidates and parents, on the website or on request.

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Who it applies to

Published on
The school's own website
School type
Academies and maintained schools
School stage
Secondary and all-through
Does not apply to
No school types are excluded

When is it due?

Renewal
No fixed date

The official sources set no renewal date. Keep it accurate whenever it changes.

What's needed

Publish the internal appeals procedure on the examinations page, or say there how candidates and parents can ask for a copy.

What it must contain

1 part
  • Says the internal appeals procedure is available and brought to candidates and parentsMust

What the official sources say

Set out in 1 official source:

JCQ General Regulations for Approved Centres 2026-27

Version 2026-09-16

  • have available for inspection purposes and draw to the attention of candidates and their parents/carers a written internal appeals procedure to manage disputes when a candidate disagrees with a centre decision not to support an application for a clerical re-check, a review of marking, a review of moderation or an appeal;

    Should§ Section 5, paragraph 5.13(i) (Post-results services and appeals), page 24

Questions schools ask

Does every school have to publish the exam internal appeals procedure?

The official sources we check set no requirement for academies. The official sources we check set no requirement for maintained schools.

When does the exam internal appeals procedure need to be published?

Renewal: No fixed date. The official sources set no renewal date. Keep it accurate whenever it changes.

What must the exam internal appeals procedure include?

Says the internal appeals procedure is available and brought to candidates and parents.

Where does the requirement for the exam internal appeals procedure come from?

It is set out in JCQ General Regulations for Approved Centres 2026-27.

Changes to the official sources

The sources for this item do not publish dated change notes. Their current versions are listed above.

We last checked these sources on 21 September 2026.

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Official sources last checked 21 September 2026 · register version 1.0.4